'TravelCare' Software from authorised TouchStar partner IKI

There is EFFECTIVE CARING and then there is CARING EFFECTIVELY.

We know how important it is deliver effective care services, whilst remaining safe at work. IKI & TouchStar are also committed to ensuring that you are able to deliver such services effectively, by saving time, improving customer service and streamlining support tasks for the team back in the office.

TravelCare from IKI combines all of the important factors of your effective mobile care operation:

• Distribution of all fixed schedules to the appropriate vehicle and driver combination.
• Flexibility to issue ad-hoc jobs and deliver real-time passenger information updates.
• Ability to record vehicle and driver information, for timesheet and fleet management purposes.
• Provide access to the myriad of forms and reference material that are part of today’s care services.
• Ensure drivers have secure access to sensitive passenger data and maps.
• Hands-free mobile phone and automatic data transfer back to the office at pre-set times.
• Cater for instant new jobs and unexpected passenger additions or no-shows.
• Lone worker monitoring for field staff with auditing and client specific escalation procedures.
• Electronic storage of proof of service delivery, including driver signature.